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Frequently Asked Questions

Got Questions? We've Got Answers!

Everything you need to know about our 3D printing service

How long does it take to get my model?

All models take 4 - 14 days to produce after you approve the preview. We'll send you a preview within 1-2 days of your order for approval first.

What sizes do you offer?

We offer two options: Miniature models (4cm) for $25 AUD (single color only) and Desk models (10cm) for $95 AUD (full color, single color discount available). Both include an optional base.

What kind of photos should I submit?

High-resolution images work best. Try to position your character in the photo the same way you want the final model posed. Multiple angles are helpful if available.

When do I pay?

Payment is processed when you place your order. We'll then create your model and send you a preview before final production.

Can I make changes to my model?

Yes! Once we create your model, we'll send you a preview photo. You have 48 hours to request any changes before we proceed with final production.

Do you include a base?

Both Miniature and Desk models come with an optional base included in the price.

Still have questions?

We're here to help! Send us an email and we'll get back to you as soon as possible.

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